12/16/12

小偷疑云

上个星期带家人到QB Mall的Jusco,莫名其妙地被当成小偷了。

原本是想到Jusco买洗衣机和吸尘机,可是在入口处,刚好有床单部门,于是我们就停了下来。在那儿逛了大概5分钟,朋友打电话给我,我就讲起电话来,妈妈和妹妹继续在闲逛。讲完电话,妹妹跟我说有promoter一直跟着我们,我以为妹妹对外来的眼光比较敏感,于是安慰她说:没事,她应该是要等我们买床单,然后抽佣金吧。”于是我们继续在选购床单,一共选了两款非常喜欢的,妈妈帮忙拿着。

又走了一会儿,电话又响起,又讲了一阵子电话。才讲完,妹妹的电话也响起,她在包包里搜找了一下子电话,才接了电话不到一分钟,突然两个穿白衣类似警卫的男人出现在眼前,很不客气地问妹妹:What are you doing here ?我和妈妈都吓了一跳,更不用说在养病中的妹妹。妹妹问他们:“Again?”他们重复着责问的语气:What are you doing here ?"。我们才非常肯定的自觉起来,天啊!原来他们怀疑我们偷东西。妹妹的警觉是对的,不是敏感。

从小到大,环境多么不好,我们家从不曾向人求助,而且认识我的朋友都知道我买东西从来不会讨价还价,买床单,更甭说了,现在竟然受到这么大的污辱?这是第一次遇到如此无礼的对待,不能就此罢休。我叫妈妈带妹妹到一边,免得她受到惊吓。把已经选好的床单放回原位,然后到顾客服务部门要求见当值的经理,要她把事情弄清楚。妈妈怕我把事情搞大,一直跟我说算了。算了?我告诉妈妈:不行!今天我们就这样走出去,我们就真的是默认偷东西了。

当值经理把两个白衣男人叫来,问他们什么事?我要求那个怀疑我们偷东西,呼叫警卫的Promoter也一起来,结果她已经不知所踪,不知道躲到哪里去了。

接下来的对话让我的火冒得更高。
两个白衣男人跟经理说:Kita orang cuba menolong .
我:Excuse me, if you want to help, you should say"may I hep you?",not"what are you doing here?"Furthermore the bedsheet department got so many customers, do you need so many people to serve us one family ?
当值经理:I am very sorry, I apologise for the unhappy incident. They do this because yesterday we have theft case.
我:So?you have theft case yesterday, what to do with me & my family ? How do you judge us as potential thieves ? Just because we simply wear, no prada, no gucci or no coach ? And  please educate your staffs to be more logic, with the little bag I carried, can I put the bedsheets into my bag ?
当值经理:I really very sorry. I will educate my staffs to be more alert in future , not to repeat the same mistake.
我:I don't care what you are going to do with your staffs, but in future for sure I am not going to support Jusco anymore . This is really ridiculuos to simply treat customers in such a bad manner .Just a friendly advice, next time before people step out from Jusco , please do not create such a great chaos. Stealing only exist when customer carry things out of Jusco without payment , OK?

就这样很生气地离开Jusco,什么也没有买。走出Jusco后,我们开始检讨,到底是什么原因被误认为小偷呢?身上随便的穿着肯定是原因之一,现在的售货员的眼睛只认衣装,不管你口袋里有没有钱。原因之二,应该是妹妹戴的那顶类似Rapper戴的帽子,脑部手术后,为了遮掩刚长出来的头发,她每次出门都会戴着那顶帽子,可能售货员先入为主,觉得她样子可疑。这些杯弓蛇影的动作真的让人哭笑不得,超级神经病,一间如此大的购物中心竟然可以如此荒唐。

No comments: